Privacy Policy

Last updated: August 2026

1. Information We Collect

When you use Boostak.Pro, we collect the following categories of information:

Account Information

  • Name, email address (via Google Sign-In or email registration)
  • Google account profile picture (if signed in via Google OAuth)
  • WhatsApp number provided during checkout

Order & Transaction Data

  • Game account IDs and server IDs provided for service delivery
  • Order history, selected packages, and pricing details
  • Payment transaction references (we do not store card numbers or payment credentials)

Technical Data

  • Device type, browser, and operating system
  • IP address and approximate geographic location (country-level)
  • Page views and interaction analytics

2. How We Use Your Information

  • Process and fulfill your orders (rank boost and game recharge)
  • Verify game accounts with suppliers before order processing
  • Communicate with you about order status via email or WhatsApp
  • Process payments through our payment gateway partner (SGate)
  • Prevent fraud and ensure platform security
  • Improve our services through anonymized usage analytics
  • Comply with applicable legal obligations

3. Payment Data

All payment processing is handled by our third-party payment gateway, SGate. We never receive, store, or have access to your full card numbers, CVV, or banking credentials. Payment data is transmitted directly from your browser to SGate's PCI DSS-compliant servers. We only receive a transaction reference ID to link payments with orders.

4. Data Sharing

We share your information only in the following circumstances:

  • Fulfillment partners: Game account IDs are shared with our suppliers solely to deliver ordered services (e.g., processing recharge top-ups)
  • Payment processor: Order amount and currency are shared with SGate to process payments
  • Legal requirements: If required by law, court order, or government authority

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

5. Data Retention

  • Account data: retained while your account is active, deleted within 30 days of account deletion request
  • Order records: retained for 2 years for dispute resolution and legal compliance
  • Game account credentials: encrypted during processing and permanently deleted after order completion
  • Analytics data: retained in anonymized form for up to 12 months

6. Data Security

We implement industry-standard security measures including:

  • All data transmitted over HTTPS/TLS encryption
  • Sensitive game account data encrypted at rest
  • Authentication via secure httpOnly cookies with token rotation
  • Role-based access controls for internal staff
  • Regular security reviews and monitoring

7. International Data Transfers

Boostak.Pro serves users across the MENA region. Your data may be processed in Saudi Arabia or other jurisdictions where our infrastructure is located. We ensure appropriate safeguards are in place for any cross-border data transfers in compliance with applicable data protection laws.

8. Cookies & Tracking

We use the following cookies:

  • Essential cookies: Authentication tokens (required for login functionality)
  • Preference cookies: Language and region selection
  • Analytics: Anonymous page view tracking to improve user experience (no personal identification)

We do not use third-party advertising cookies or cross-site tracking.

9. Your Rights

You have the right to:

  • Access your personal data held by us
  • Correct inaccurate personal data
  • Request deletion of your account and personal data
  • Export your order history
  • Withdraw consent for non-essential data processing at any time
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at privacy@boostak.pro. We will respond within 30 days.

10. Children's Privacy

Boostak.Pro is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact

For privacy inquiries or data requests, contact us at privacy@boostak.pro.